E² Learn

Lab: Stakeholder map and business objective alignment

This lab uses the Meridian Health Group brief. Work from the request as written, not from what you assume a patient portal should do.

Part 1 — Restate the need (20 min)

Quote the request verbatim

Copy Meridian's exact words from the brief. Do not tidy them.

If your gap sentence contains the word “portal,” you have restated the solution. Go back to step two.

Part 2 — Map the stakeholders (30 min)

01
List everyone named or implied in the brief, including people referred to only in the third person.
02
Add at least two people the brief does not mention but the process requires.
03
Place each on the influence and impact axes.
04
For the high-impact, low-influence group, write one sentence on what you would lose by not consulting them.

Part 3 — Align objectives (10 min)

For each of your three highest-influence stakeholders, write what success looks like from their seat. Where two of them conflict, say so plainly. Conflicting objectives found in Week 1 are a finding; found in Week 8 they are a crisis.

Gap sentence names a measure and contains no solution
Cost of inaction is present and labelled fact or assumption
Three assumptions, each with a named owner role
Stakeholder map includes at least two people absent from the brief
At least one objective conflict identified and stated

DOCXWeek 1 lab templateTwo pages, pre-structured for both artifacts. Submit as a single file.

Knowledge check

Two stakeholders want opposite things and both have high influence. What is the right Week 1 move?

Pick the more senior one's objective and proceed

Document the conflict explicitly and surface it to the sponsor

Write an objective vague enough to satisfy both

Leave it out until requirements are gathered

Submit lab and continue to Week 2